All posts by Matt Niehaus

Waitress with tablet

3 Ways to Protect your Restaurant Against Minimum Wage Increases

In recent months, we’ve witnessed several unintended consequences of minimum wage hikes in restaurants across the country. In my previous blog, I studied the emerging reports and how restaurants have been affected by these wage increases. What should you do about it? To remain profitable with rising workforce costs, you’ll need to adapt. Here’s how: … Continue reading 3 Ways to Protect your Restaurant Against Minimum Wage Increases

Chef standing in open kitchen

How the Minimum Wage is Impacting the Restaurant Business

In my conversations with restaurant owners, I hear a lot of concern about the impact of minimum wage increases. Here’s a round-up of what the reports so far are indicating, and how you should be positioning your restaurant to not only survive these changes, but thrive. An industry already battle-scarred It hasn’t been an easy … Continue reading How the Minimum Wage is Impacting the Restaurant Business

Businessman sitting at laptop

6 Creative Ways to Use Your Customer List

Small businesses today have an extraordinary chance to operate as intelligently as the biggest retail giants out there. Through the magic of digital marketing, all businesses can form close, personalized bonds with customers. But doing this well hinges on having an up-to-date, data-rich customer list. Your customer list is one of the most valuable marketing … Continue reading 6 Creative Ways to Use Your Customer List

Earth sunrise

The Coming Cashless World—And What it Means For Your Retail Store

The very nature of money is being disrupted—have you noticed? It’s shifting forms, becoming ever more virtual and 2017 is proving to be the landmark year where the disruption is playing out on a global scale. So what does this mean for your retail store as you plan for the future? Here are three key … Continue reading The Coming Cashless World—And What it Means For Your Retail Store

Handing over a loyalty card

Why a Loyalty Program is Essential to Your Strategic Plan

You’ve read the reports. You’ve heard it’s a good idea to start a loyalty program for your business. But if you’re being honest, you’re not sure it’s worth the effort—it sounds like a potential waste of time and resources. After working with a wide variety of merchants over five years, I’m here to tell you: … Continue reading Why a Loyalty Program is Essential to Your Strategic Plan