Man holds a smartphone over food

Is Your Restaurant Smart? 3 Ways Tech Boosts Revenues

If you own a restaurant, you are undertaking one of the most demanding jobs on Earth. You’re charged with hiring and managing staff, ensuring that you have the right equipment and fresh ingredients to prepare dishes, getting the right location and decor to appeal to customers, keeping track of the books and payroll, and constantly … Continue reading Is Your Restaurant Smart? 3 Ways Tech Boosts Revenues

Rescued man in boat looking on shipwreck

3 Silent Ways a Credit Card Terminal Is Sinking Your Profits

If you’re a business owner who still uses a traditional credit card terminal system, it’s time to make a small but fundamental shift in your business strategy—because that POS tool you are using is quietly eating away at your profitability and dulling your competitive edge. I often use the story of the Nokia phone when … Continue reading 3 Silent Ways a Credit Card Terminal Is Sinking Your Profits

Young people with smartphones

Small Business Owners: Meet Your New Army of Customer Success Staff

Software is changing and revolutionizing the retailer-customer relationship. You may have noticed that in recent years, we’ve witnessed a fusion of the digital and the physical in the retail experience. In 2014, Bain & Company called this phenomenon “the digical.” As their analysts looked back and reminisced on predictions that eCommerce would wipe out physical … Continue reading Small Business Owners: Meet Your New Army of Customer Success Staff

Gift

Why the Busy Season is the Best Time to Build Your Customer List

It’s been a good year for consumer spending with inflation at a low point, rising wages, and hiring on the uptick. The National Retail Federation expects U.S. retail spending to increase by 3.6% to $655.8 billion this year, a nice rise from the 2.5% average growth of the past decade. So with the busy season … Continue reading Why the Busy Season is the Best Time to Build Your Customer List

Chefs at work

How mPOS Inventory Management Can Boost Your Bottom Line

If you run out of tortillas in your home kitchen, you can easily shift from burritos to taco salad, head to the market, or give up and order pizza. But in the restaurant business, the phrase, “I’m sorry, but we’re out of…” can come with heftier consequences, including cranky waitstaff and surly customers. What if … Continue reading How mPOS Inventory Management Can Boost Your Bottom Line

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