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Creating Excellent Customer Service Experiences in 3 Simple Steps

Keeping your customer happy is everything, and in a world where customers are plugged into the instant gratification of technology, that happiness often depends on efficient and effective interactions with your team. These days, the key question has shifted from “Can you help me?” to “Can you help me now?” Mobile POS systems help you … Continue reading Creating Excellent Customer Service Experiences in 3 Simple Steps

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How mPOS Technology Helps You Minimize Internal Loss

Competition remains fierce for most retail businesses, making the cost of chronic problems like  employee theft that much more painful. While not all internal losses are intentional, The National Restaurant Association estimates that internal employee theft is responsible for 75% of inventory shortages. It’s an unfortunate truth that the largest source of loss in any … Continue reading How mPOS Technology Helps You Minimize Internal Loss

Catering to the Foodservice Hobbyist with Customized Options

Customers are all about customization, from vegan paleo burritos to soy triple-shot macchiatos and more. That’s why build-your-own type establishments (sandwiches, burritos, espresso) are so popular. Where does this new boom in customization come from? While Millennials are often given credit, a new designation that consumes over 20% of all restaurant and fast-casual meals is … Continue reading Catering to the Foodservice Hobbyist with Customized Options

5 Simple Ways You Can Build and Keep Customer Loyalty

Customer loyalty is what keeps your business running. So how do you keep them coming back? It takes a multifaceted approach to keep each customer feeling appreciated on every level. Customers want a face-to-face conversation and a server who goes the extra mile to help. At the same time, they crave convenience––they want to order … Continue reading 5 Simple Ways You Can Build and Keep Customer Loyalty

4 Ways to Ensure a Seamless Transition to mPOS

So you’ve decided that mobile POS is the right solution for your small business. Transitions can be overwhelming, especially if you’re used to having an oversized calculator for a point-of-sale system. Luckily, the transition doesn’t have to be difficult. Make the move to mPOS as seamless as possible with these four precautions. 1) Ensure wireless … Continue reading 4 Ways to Ensure a Seamless Transition to mPOS

What’s the Incentive? Getting Customers On Board With Your Loyalty Program

Most customers who walk in your door are likely already members of one or several loyalty programs. In fact, 83% of consumers belong to one or more brand/store loyalty programs, and 13% belong to five or more. So what’s the incentive for them to join yours? Recruiting for your loyalty program requires aggressive, targeted marketing … Continue reading What’s the Incentive? Getting Customers On Board With Your Loyalty Program

Here’s What to Consider When Collecting Customer Data

With mobile POS systems becoming the new normal for fast casual and small businesses, it’s easier than ever to collect and apply valuable knowledge about your demographic, satisfying your customer and your bottom line. The potential for value is sky-high, and the right mPOS system can get you started. Why you should collect customer data … Continue reading Here’s What to Consider When Collecting Customer Data

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