Help: Frequently Asked Questions

How does Gift Card Merchant Work?

Gift Card Merchant is a standalone gift card app distinct from Instore’s core mPOS platform. With Gift Card Merchant, any retailer in the world can set up an instant gift card program with just an iPhone, iPad, or iPod Touch.

To get started with Gift Card Merchant:

1. Download the Gift Card Merchant app from iTunes

2. Make your first card using our preset templates or by uploading a photo

3. Order 8, 16, 48 or 200 free cards

4. Print out the cards we email you on card stock or quality paper

To sell your new gift cards:

1. Touch the Scan button on the Gift Card Merchant app

2. Hold a fresh card’s QR code in front of your device camera until it scans

3. Add customer details to the card if you like, then touch Add money

4. Use the numeric keypad to add the desired gift card balance

5. Collect payment from the card purchaser

6. Email the receipt to the purchaser

To accept payment via gift cards

1. Touch the Scan button on the Gift Card Merchant app

2. Hold the gift card’s QR code in front of your device camera until it scans

3. Touch Charge Card

4. Use the numeric keypad to deduct payment from the card

5. Email the receipt to the customer

To see reporting on your gift card program,

1. Visit our site

2. Login using the email address you used to create your account and “password”. You can change the password after logging in on the People tab.