Help: Frequently Asked Questions

Service FAQ

Are there any contracts for using Instore?

No. There are no contracts with Instore. You pay per month and can cancel at anytime. When you cancel, you are charged for your current month of service.

Are there different plans available?

No. Instore has one subscription plan that gives you all the features of the platform. The only time your subscription may change is when you add an additional location to your account, which has an additional subscription fee.

How do I receive a free credit card reader?

Once you are approved to process credit cards through Instore, the processor will ship you a free iDynamo Credit Card Reader ($99 value).

How do I pay for my subscription?

Within your account, there will be an area to enter your credit card information to begin your subscription. This ends your trial and begins a monthly subscription.

How does the 7-day trial work?

Once you set up an account, you can use Instore fully with every feature. You can begin a credit card enrollment with Instore if you plan on continuing service after your trial.