Help: Frequently Asked Questions

Creating/editing shifts

Most Instore shifts are created when employees clock in and out on your Instore tablet(s) using their unique Pin codes. If an employee forgets to clock in for a shift or you simply need to create an employee shift before running payroll:

  1. Navigate to Employees/Shifts on your Office portal
  2. Click Create Shift
  3. Pick the Employee, Location, Clock in date/time, Clock out date/time, and hourly rate
  4. Click Save

To edit a shift, set the filters at the top of the Shifts page to find the shift that requires editing and click Edit/delete shift. Note that shifts highlighted in red exceed the 18 hour time limit for normal shifts. Shifts highlighted in blue have no clock out time.