Help: Troubleshooting

Swiping a card

With the iDynamo Credit Card Reader connected to the iPad, cards can be swiped from either the main Order screen, on the Payment screen after the Pay button has been touched, or on the Split Payment screen after the Split button has been touched.

  1. Fully insert the card into the reader with the magnetic strip facing down and toward the track side of the reader.
  2. Swipe in one continuous motion straight through without wobbling. Try to prevent any movement in the reader itself as the card is being swiped.
  3. If the card strip is too worn to be read, you can input the card number manually on the Payment screen.