Help: Frequently Asked Questions


Tips can be added after an order is paid on the paid orders section of Instore.

  1. To add a tip after an order is paid, find the order under the Paid Orders area of Instore on the iPad.
  2. Add tips to any payment method on the paid orders page.When you open the order, locate the payment method you would like to add a tip to and tap the Add tip button.
  3. When you enter your tip, tap Save. You can review the tip on the order screen.
  4. If the tip is correct, tap Submit tip and Instore will add it to the bill.

Tips cannot be adjusted after they are submitted to the bill. To reverse a tip, the entire order should be refunded.