Help: Training

Voiding an order

Voided orders occur during split payments when partial payment has already been received for an order.

  1. To void an order, after partial payment has occurred, touch the Void button on the top right of the bill screen.
  2. After Instore processes the void, it will display the amount of the refund.
  3. Refund the cash from the cash drawer and touch the Refund complete button.