Setting Up Credit Card Processing

Instore works with the iDynamo Credit Card Reader. We integrate with two optional payment processors, CardConnect and Clearent, to handle credit card transactions. With integrated processing, you can accept credit cards directly on the register via the integrated card reader. To set up credit card processing with Instore, send a recent card processing statement to … Continue reading Setting Up Credit Card Processing

Gift Cards

Instore uses a plastic-based gift card system designed to be swiped just like a credit card at your point of sale. These cards can double as Rewards cards. Requirements Plastic gift cards should be ordered beforehand using this form. Please request help from our support team if needed. The iDynamo Credit Card Reader is used to … Continue reading Gift Cards

Swiping a card

With the iDynamo Credit Card Reader connected to the iPad, cards can be swiped from either the main Order screen, on the Payment screen after the Pay button has been touched, or on the Split Payment screen after the Split button has been touched. Fully insert the card into the reader with the magnetic strip … Continue reading Swiping a card

MagTek Dynamo Troubleshooting

If your Dynamo Credit Card Reader is not reading credit cards, the following steps help troubleshoot the issue: After idle periods, the reader can fall asleep. If the reader has trouble waking up, completely close the Instore app from the iPad and reopen it. To close an iPad app, double click the home button then … Continue reading MagTek Dynamo Troubleshooting

Service FAQ

Are there any contracts for using Instore? No. There are no contracts with Instore. You pay per month and can cancel at anytime. When you cancel, you are charged for your current month of service. Are there different plans available? No. Instore has one subscription plan that gives you all the features of the platform. … Continue reading Service FAQ