Merging customer records

As your Instore customer database grows, you will occasionally create duplicate entries for a single customer. This can happen when a customer uses a new credit card that does not get associated with their existing account or signs up for Rewards with a different email address. To merge duplicate customer records, Click on the Customer Database tab … Continue reading Merging customer records

Rewards Cards

Rewards Cards can be issued to Rewards program members. The cards double as gift cards, although a balance is not required. To issue a Rewards card, Start with an unloaded Instore Gift Card. Order Instore gift cards here. On the Bill Screen, Swipe the Card, then either search for an existing customer account or + Add new … Continue reading Rewards Cards

Instore Rewards

Instore Rewards is a groundbreaking loyalty program designed to improve your relationship with customers and inspire them to spend more with you. As a merchant, you will enrich your customer database with customer contact information, stored credit and gift cards, and order history, all with minimal effort. You will also enjoy delighted customers and more repeat visits. … Continue reading Instore Rewards

Gift Cards

Instore uses a plastic-based gift card system designed to be swiped just like a credit card at your point of sale. These cards can double as Rewards cards. Requirements Plastic gift cards should be ordered beforehand using this form. Please request help from our support team if needed. The iDynamo Credit Card Reader is used to … Continue reading Gift Cards

Buying Gift Cards

Plastic gift cards on Instore are free to swipe and free to use. You only pay for the cost of printing the actual gift cards. Below are the costs for the most common gift card packages. All gift cards are manufactured by PLI, our official gift card manufacturer. Each card is printed on laminated 30mm PVC … Continue reading Buying Gift Cards

Customer Database

Instore allows you to track customers in your own Customer Database, with little to no work required by your employees. Your Customer Database allows you to: Market your business by emailing more receipts (and save paper in the process). Instore now remembers email addresses, so you’ll find it easier to send receipts digitally. Open tabs with the … Continue reading Customer Database