Advanced Printing

Instore allows you to direct specific items to specific printers. For example, all drinks can be routed to a Bar printer and all food can be routed to a Kitchen printer. In addition, order ticket printing can be set to automatically occur whenever an order is held. Here’s how to take advantage of Advanced Printing: … Continue reading Advanced Printing

Turning off receipt printing

To turn receipt printing on or off, be sure you have a printer connected already. Read the article “Connecting your receipt printer” to learn more. To turn off receipt printing on Instore, tap the Settings area by clicking the gear on the lower left corner of the iPad. Tap Printers at the top of the … Continue reading Turning off receipt printing

Receipt printers

Instore is compatible with a variety of Epson and Star Micronics thermal and impact printers. Specific models can be found on our hardware portal. Make sure your printer is Ethernet-ready, as USB printers are not compatible with Instore. We offer a limited number of WiFi and Bluetooth models, but encourage Ethernet cable connections when at … Continue reading Receipt printers

Printer troubleshooting

If your printers does not connect or stay connected to your iPad(s) reliably, try the following troubleshooting steps. Confirm you are using one of Instore’s supported printer models, listed here. Make sure both the power cable and ethernet cable of your printer are firmly plugged into their respective outlets. Instore connects to your printer(s) through … Continue reading Printer troubleshooting