Turning off receipt printing

To turn receipt printing on or off, be sure you have a printer connected already. Read the article “Connecting your receipt printer” to learn more. To turn off receipt printing on Instore, tap the Settings area by clicking the gear on the lower left corner of the iPad. Tap Printers at the top of the … Continue reading Turning off receipt printing

Receipt printers

Instore is compatible with a variety of Epson and Star Micronics thermal and impact printers. Specific models can be found on our hardware portal. Make sure your printer is Ethernet-ready, as USB printers are not compatible with Instore. A thermal printer is appropriate for most use cases, except where heat makes the impact paper necessary. … Continue reading Receipt printers

Updating Star Printer Firmware

If your Star TSP100 printers periodically drop their connection to your tablets, first confirm that your network is performing normally. If you don’t have a network problem, Star recommends updating your printer firmware. Here’s a link to the necessary update files with written instructions are below. You can also call Star directly at 800-782-7636 and … Continue reading Updating Star Printer Firmware

Receipt order numbers

The order number on an Instore™ receipt contains two pieces of information: The unique identification number of the iPad running Instore An incrementing number that resets every day For example, the order number 2901 08 consists of two numbers. The 2901 refers to the unique iPad identification number. The 08 would be the eighth order … Continue reading Receipt order numbers

Customizing your receipts

Turn receipts into a marketing platform for your store. Instore lets you insert messages into every emailed or printed receipt to inform, reward, and connect you to your customers after they leave the store. To customize your receipts, from the Settings tab (blue gear) in Office, click the Receipts button on the top bar. In … Continue reading Customizing your receipts