Tax reporting

Instore offers a variety of tax reports on our Office portal, designed to make tax filing easier. Tax Summary – navigate to Reports/Profit and Loss to see total Sales tax collected. To view taxes broken out by rate (if your location has more than one tax rate), expand the Sales tax collected line. To view … Continue reading Tax reporting

Tracking employee tips

Attach employees to new orders in one of two ways Set a cashier on the Timeclock tab of the Instore application. This employee will be attached to all orders processed on the device unless a Server is assigned directly on a specific order. This method is recommended when employees use their own iPad exclusively. On the bill … Continue reading Tracking employee tips

Instore Rewards

Instore Rewards is a groundbreaking loyalty program designed to improve your relationship with customers and inspire them to spend more with you. As a merchant, you will enrich your customer database with customer contact information, stored credit and gift cards, and order history, all with minimal effort. You will enjoy delighted customers and more repeat visits. To … Continue reading Instore Rewards

What does Instore cost?

Instore has a monthly fee to use starting at $39. The fee is based on the number of locations using Instore, terminals per location, and which version (Terminal or Pro) of Instore you will be using. Consult a product specialist (855-568-3696, x1) to determine specific pricing based on your business needs. Instore has a 7-day free … Continue reading What does Instore cost?

Updating your tablet data from Office

Instore 1.4 allows menu changes made in Office to easily transfer to your tablet register. To synchronize the tablet menu with the Office menu, Touch the Settings icon on the bottom left of your register. Touch the Update tablet data from Office button.


Tips can be added after an order is paid on the paid orders section of Instore. To add a tip after an order is paid, find the order under the Paid Orders area of Instore on the iPad. When you open the order, locate the payment method you would like to add a tip to … Continue reading Tips

PCI Compliance with Instore

What this means PCI compliance is the industry standard for securing credit card information sent over devices. This means that we adhere to the PCI DSS requirements for security management, policies, procedures, and software design to ensure customer credit card information is safe and secret during its use for payments. Is Instore PCI Compliant? Yes, … Continue reading PCI Compliance with Instore

Monitoring cash drawer usage

To monitor cash drawer usage, touch the Cash Drawer button on the bottom left of the application. The Journal on the right side of the screen will display all paid ins, no sales, paid outs, and X and Z reports run next to the name and avatar of the employee who executed the transaction.

Kitchen Printer

Instore can print to multiple printers including printers located in your kitchen, bar, or prep area. We have integrations with both Epson and Star printers. Each printer must be connected to your network router via Ethernet cable in order to be found by Instore. Once connected, you can manage your printers in the settings area. … Continue reading Kitchen Printer


Instore tracks the units sold of each item or customization on your menu. You can use these numbers to compare to your own set of stock and par values for your store. To view your item or customization sold units, click the Sales tab on the left of your office dashboard. On the left hand … Continue reading Inventory

Page 1 of 3123