How to Build a Customer List—With Zero Effort
According to Bain & Company, 60-80% of customers who feel satisfied with a company nevertheless do not go back to the company that initially satisfied them. Why? Because they can’t quite remember the details. The name of the store, for example, slips their mind. Forbes argues that it’s “the art of remaining connected” that is … Continue reading How to Build a Customer List—With Zero Effort