Clearent, one of the fastest-growing payment processing companies in the U.S., and Instore, one of the world’s easiest-to-use POS systems, today announced a partnership. The companies have integrated their respective solutions so that merchants everywhere can enjoy Instore’s intelligent design and full suite of POS features alongside Clearent’s end-to-end payments platform. Instore is a complete, … Continue reading Clearent & Instore Announce Tablet Point of Sale Partnership →

Building your customer base is a process that never ends. Even when you have a strong rotation of regular faces, you still need to make a constant effort to keep them coming back. The competition is fierce so offer a customer experience that proves to them why they should choose you over the Chipotle, SuperCuts, … Continue reading Creating a seamless customer experience →

Mobile point-of-sale systems take your retail or restaurant transactions mobile, usually on a hand-held device or smartphone, where you can literally meet the customer where she is and facilitate a purchase on the spot. It’s clear that mPOS saves time and money, but for many small businesses, the switch can seem so daunting that it … Continue reading Why It’s Time for Small Businesses to Switch to mPOS →

Whether you have one person on staff or one hundred, your employees have experienced some work-related frustration at one time or another. But what are the factors that make an employee walk away? Let’s take a look at some of the most common workplace frustrations that make people put in their two weeks’ notice. The … Continue reading 3 Common Causes of Turnover in Small Business →

Anyone who’s recently been to Chili’s or Red Robin has experienced the touch screen experience from their table. Guests love ordering from a tablet because it offers a greater level of control over the ordering experience, making modifications a breeze. Plus, it’s just fun to finger-swipe through the menu instead of paging through it. Consumers … Continue reading iPads Are on the Menu at More Restaurants Than Ever →

Keeping your customer happy is everything, and in a world where customers are plugged into the instant gratification of technology, that happiness often depends on efficient and effective interactions with your team. These days, the key question has shifted from “Can you help me?” to “Can you help me now?” Mobile POS systems help you … Continue reading Creating Excellent Customer Service Experiences in 3 Simple Steps →

Competition remains fierce for most retail businesses, making the cost of chronic problems like  employee theft that much more painful. While not all internal losses are intentional, The National Restaurant Association estimates that internal employee theft is responsible for 75% of inventory shortages. It’s an unfortunate truth that the largest source of loss in any … Continue reading How mPOS Technology Helps You Minimize Internal Loss →

Customers are all about customization, from vegan paleo burritos to soy triple-shot macchiatos and more. That’s why build-your-own type establishments (sandwiches, burritos, espresso) are so popular. Where does this new boom in customization come from? While Millennials are often given credit, a new designation that consumes over 20% of all restaurant and fast-casual meals is … Continue reading Catering to the Foodservice Hobbyist with Customized Options →

Gift card sales in the U.S. have grown consistently over the past several years, reaching record sales of an estimated $130 billion in 2015, an increase of more than 6% from 2014. For nine years in a row, gift cards were the most requested gift during this past holiday season. (One in six Americans received … Continue reading Why Small Businesses Need Gift Cards →

Customer loyalty is what keeps your business running. So how do you keep them coming back? It takes a multifaceted approach to keep each customer feeling appreciated on every level. Customers want a face-to-face conversation and a server who goes the extra mile to help. At the same time, they crave convenience––they want to order … Continue reading 5 Simple Ways You Can Build and Keep Customer Loyalty →