Help Topics:
Frequently Asked Questions
Show- Accepting a credit card
- Accepting credit card tips
- Can I pick my own credit card processor?
- Change business name
- Clocking-in and clocking-out
- Connecting a menu to Instore iPad
- Contacting support
- Creating an Instore account
- Credit Card Processing Fees
- Group Modifiers
- How are order lines calculated?
- How do I delete an item?
- International Support
- Kitchen Printer
- PCI Compliance with Instore
- Tips
- Downloading changes from Office
- Instore Rewards
- Tracking employee tips
- Tax reporting
- Splitting & Merging Checks
Hardware
Show- Connecting your cash drawer
- MagTek iDynamo Credit Card Reader
- Ordering an iDynamo Credit Card Reader
- Printing a receipt for a paid order
- Receipt printer paper
- Receipt printers
- Turning off receipt printing
- Setting up Instore with additional hardware
- Resetting the Socket Mobile scanner
- Connection Status light
- Using a Dejavoo card terminal
- Connecting your Dejavoo terminal to your network
- Using a Socket Mobile scanner with Instore
- Set up your iPad(s)
- Using Instore with the Elo PayPoint®
- Using the ID Tech VP3300 card reader
Installation or Setup
Show- Group Modifiers
- Setting up permissions
- Logging into your account
- Setting Store Time Zone
- Downloading Instore onto your iPad
- Advanced Printing
- Buying Gift Cards
- Checking sales
- Close an account
- Connecting your iDynamo Credit Card Reader
- Copying a menu to a different store
- Create an item
- Creating a category
- Employee creation
- Creating locations
- How do I change the name of my business?
- Internet Connectivity
- Organizing your categories and items
- Planning a menu
- Quickstart Guide
- Setting an employee pay rate
- Setting item-level taxes
- Setting location-level taxes
- Setting Up Credit Card Processing
- Start a subscription
- Start a Trial
- Rewards Cards
- Advertise your Rewards Program
- Barcode scanning
- Using a Dejavoo card terminal
- Connecting your Dejavoo terminal to your network
- Set up your iPad(s)
- Using Instore with the Elo PayPoint®
- Instore Reports
- Online Ordering
- Table Maps
- Importing data to Instore
- Using the ID Tech VP3300 card reader
- Adding Additional Tablets
Top Articles
Show- Creating Discounts
- Customer Database
- Delayed Processing
- Updating the menu on your iPad
- Buying Gift Cards
- Using Instore to cut costs
- Instore Rewards
- Paying with a not-present Gift Card
- Instore Training Video
- Connection Status light
- Cash Drawer management
- Instore Reports
- What is Cash Discount?
- Payment Method Restrictions
- Splitting & Merging Checks
- Importing data to Instore
Training
Show- Accepting cash for an order
- Adding an extra charge to a bill
- Adding customer information to an order
- Adding discounts
- Creating/editing shifts
- Attaching Servers to orders
- Customizing your receipts
- Deleting an item from the bill
- Marking an order for takeout
- Printing unpaid or held orders
- Processing refunds
- Receipt order numbers
- Signing for an order
- Splitting an order
- Splitting an order by item
- Viewing data for all locations
- Adjusting or Unsubscribing from Personal Email
- Checking clock-in status
- Logging into your account
- Removing tax from the bill
- Swiping a card
- Using Instore with Third-party Credit Card Processing
- Viewing a held order
- Performing a no sale
- Creating an order
- Emailing a receipt for a paid order
- Emailing reports
- Gift Cards
- Performing a paid in
- Performing a paid out
- Tax Inclusive Item Pricing
- Using Instore to cut costs
- Viewing a paid order
- Tracking inventory
- Cash Drawer management
- Servers (or Cashiers) Report
- Location Report
- Tips report
- Running payroll
- Open Tabs
- How to use the Customers report
- Order filters and order search (on the iPad)
- Splitting & Merging Checks
- Table Maps
Troubleshooting
Show- Cash drawer troubleshooting
- Changing your password
- Changing your PIN
- MagTek Dynamo Troubleshooting
- Printer troubleshooting
- Resetting your password
- Trouble logging into the iPad
- Updating Star Printer Firmware
- WiFi
- Merging customer records
- Charger Problems
- Resetting the Socket Mobile scanner
- Connection Status light
- Elo PayPoint troubleshooting
