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Cash Drawer management

Cash Drawers are managed on the Instore app under the   button. You can manage both connected cash drawers and unconnected cash boxes, depending on your setup.

To track cash with Instore,

  1. Make sure you’ve connected your Instore app to the printer or all-in-one device that will fire the cash drawer, under Settings  – Receipt printers. Help connecting a printer. 
  2. On the Cash Management tab, select Drawers, then Start cash drawer
  3. Decide between Strict and Regular cash control
    • Strict cash control requires re-connecting your drawer each day. It allows you to store starting and ending cash values, assign drawers to specific employees, and produces a detailed cash drawer summary each day.

    • Regular cash control keeps the cash drawer connected permanently. You can still track daily cash with the Location report, but you won’t get detailed cash drawer summaries.

Choose hardware allows you to identify the printer for the cash drawer you are connecting to. With Regular cash control, you can leave the drawer connected permanently. To manage daily cash, run a Location report to get your ending cash total.

With Strict cash control, manage daily cash by selecting the Active drawer, then touching Close out drawer. You can always Print summary if you want to check the cash estimate before closing out. Post close-out, the drawer will be disconnected, meaning you’ll need to redo these steps to re-connect. Here’s a sample Cash drawer printout:

Cash drawer reports are available for viewing on the Office portal in the Reports section. Here’s a sample Cash Drawer Summary:


Learn about the Servers Report
Learn about the Tips Report
Learn about the Location Report