Help: Hardware

Resetting the Socket Mobile scanner

To do a factory reset of your scanner, follow these steps:

  1. On your scanner, hold down the large scan button and then press the small power button until you hear 3 beeps
  2. Go to iPad > Settings > Bluetooth and make sure Bluetooth is turned ON
  3. On the Bluetooth settings screen, now tap the blue circle on the line that says Socket CHS
  4. Tap Forget this Device
  5. Turn the scanner on (you’ll hear 2 beeps) and scan this barcode to reset the scanner:
  6. The scanner will play several tones and then will automatically turn off
  7. Press the small power button until the scanner turns on (you’ll hear 2 beeps) and scan this barcode to put the scanner in iOS Mode (make sure you hear 3 beeps after scanning this barcode):                                       
  8. After you hear the 3 beeps, go to iPad > Settings > Bluetooth and tap on Socket CHS. TapPair is prompted and wait for it to connect.
  9. Now open Instore and wait for a few seconds. The scanner will connect automatically.

For the Socket scanner User’s Guide, click here