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Help: Troubleshooting

Trouble logging into the iPad

If you are having trouble logging in, check the following troubleshooting steps.

  • Check that you have an account created online. Go to office.instoredoes.com and try logging in. If you cannot login, you can reset your password. You can also create an account.
  • On the iPad, you can reset the password for you account. Check your email for instructions on resetting your password after a password reset email is sent.
  • Check that your iPad is connected to the internet. Instore requires an internet connection to verify that your account exists.

If you are still having trouble logging into your iPad, please contact us for more support at help@instoredoes.com.

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