- To view a held order, touch the Order button on the left column of the application.
- At the top of the Order screen, touch the Open button to bring up held orders. Held orders are listed in chronological order and can be either opened for quick viewing by touching the specific order bar OR brought back to the bill screen by touching the icon on the right side of the specific order.
- Once on the bill screen, orders can be added to and paid for OR held again by repeating the steps described in Holding an order.
Popular Help Items:
- Paying with a not-present Gift Card
- Resetting the Socket Mobile scanner
- Logging into your account
- Connecting your Dejavoo terminal to your network
- Resetting and Configuring an Epson Printer
- PCI Compliance with Instore
- Connection Status light
- Gift Cards
- Setting Up Credit Card Processing
- Printer troubleshooting
More Training
All Topics- Accepting cash for an order
- Adding an extra charge to a bill
- Adding customer information to an order
- Adding discounts
- Creating/editing shifts
- Attaching Servers to orders
- Customizing your receipts
- Deleting an item from the bill
- Marking an order for takeout
- Printing unpaid or held orders
- Processing refunds
- Receipt order numbers
- Signing for an order
- Splitting an order
- Splitting an order by item
- Viewing data for all locations
- Adjusting or Unsubscribing from Personal Email
- Checking clock-in status
- Logging into your account
- Removing tax from the bill
- Swiping a card
- Using Instore with Third-party Credit Card Processing
- Viewing a held order
- Performing a no sale
- Creating an order
- Emailing a receipt for a paid order
- Emailing reports
- Gift Cards
- Performing a paid in
- Performing a paid out
- Tax Inclusive Item Pricing
- Using Instore to cut costs
- Viewing a paid order
- Tracking inventory
- Cash Drawer management
- Servers (or Cashiers) Report
- Location Report
- Tips report
- Running payroll
- Open Tabs
- How to use the Customers report
- Order filters and order search (on the iPad)
- Splitting & Merging Checks
- Table Maps
