After a transaction is refunded or voided at your store, Instore synchronizes the information online, so you can view it anytime.
- To view a refunded or voided order, go to your Sales page on the left hand sidebar.
- On the left hand side, you will see a list of analytics. Find the analytic titled Refunds and Voids and click on it. A detailed analytic view will appear to the right.
- Your refunded or voided orders will appear here. You can then click on any number underneath the heading Order Number. This will bring up a detailed view of the receipt.
At the top of the sales page, you can select different time ranges from a drop-down to enable more tailored searching of your data.