Cash Drawers are managed on the Instore app under the button. You can manage both connected cash drawers and unconnected cash boxes, depending on your setup. To track cash with Instore, Make sure you’ve connected your Instore app to the printer or all-in-one device that will fire the cash drawer, under Settings – Receipt printers. Help connecting … Continue reading Cash Drawer management
Instore on iPad can be connected to optional hardware to extend the store experience. Below is a partial list of hardware components compatible with Instore. Diagram of Hardware The stand and credit card reader connect directly to your iPad. The cash drawer connects to your receipt printer, which with standalone printers connects to your wireless … Continue reading Setting up Instore with additional hardware
Instore allows you to direct specific items to specific printers. For example, all drinks can be routed to a Bar printer and all food can be routed to a Kitchen printer. In addition, order ticket printing can be set to automatically occur whenever an order is held. Here’s how to take advantage of Advanced Printing: … Continue reading Advanced Printing
If your cash drawer will not open or you are having other trouble with your cash drawer, try the following troubleshooting steps. Confirm that you have an Active cash drawer listed in Instore’s Cash Management tab, under Drawers. Note that the drawer needs to be assigned to connected hardware to work properly. Confirm that your … Continue reading Cash drawer troubleshooting
