Performing a paid out

To perform a paid out, touch the  button on the left of the Instore app Select the active cash drawer or start a new cash drawer Touch the Paid out button, then enter the amount and include a note on the reason for the Paid out The cash drawer will open and a receipt summarizing the … Continue reading Performing a paid out

Performing a paid in

To perform a paid in, touch the  button on the left of the Instore app Select the active cash drawer or start a new cash drawer Touch the Paid in button, then enter the amount and include a note on the reason for the Paid in The cash drawer will open and the paid in … Continue reading Performing a paid in

Connecting your cash drawer

Most automatic cash drawer models are compatible with the Instore system. The cash drawer connects directly to one of your receipt printers. Depending on the cash drawer model type, this connection is made via a cable with appropriate end-points, typically RJ45 on one side and landline telephone on the other. Multi-purpose cables like the APG … Continue reading Connecting your cash drawer

Processing refunds

To process a refund, touch the Order button on the top left, locate the paid order, and open the order by touching the specific order bar. With the paid order open, touch the Refund button at the top of the order. You will need to identify yourself by finding your name on the employee list … Continue reading Processing refunds

Accepting cash for an order

To accept cash for an order, after adding items to the bill screen, touch the Pay button at the bottom of the bill screen. The cash owed will be displayed on the top left of the payment screen, with several potential denominations of cash listed as buttons with blue numbers. If the customer pays with … Continue reading Accepting cash for an order