Processing refunds

To process a refund, touch the Order button on the top left, locate the paid order, and open the order by touching the specific order bar. With the paid order open, touch the Refund button at the top of the order. You will need to identify yourself by finding your name on the employee list … Continue reading Processing refunds

PCI Compliance with Instore

What this means PCI compliance is the industry standard for securing credit card information sent over devices. This means that we adhere to the PCI DSS requirements for security management, policies, procedures, and software design to ensure customer credit card information is safe and secret during its use for payments. Is Instore PCI Compliant? Yes, … Continue reading PCI Compliance with Instore

Credit Card Processing Fees

Instore does not force one set of processing fees on every customer. Instead, we work with CardConnect and Clearent  to optimize rates for each business. Send us a recent processing statement to sales@instoredoes.com to get a quote.

Can I pick my own credit card processor?

Instore integrates directly with CardConnect and Clearent as credit card processors. Contact us @ 855-568-3696, x1 or sales@instoredoes.com to learn more.