To email a receipt, after accepting payment for an order, an Email bar will appear in the middle of the screen. Enter the customer’s email address in the Email bar and touch the Email button. To email a receipt for an order that has been paid and closed, Touch the Order button on the left, … Continue reading Emailing a receipt for a paid order
To turn receipt printing on or off, be sure you have a printer connected already. Read the article “Connecting your receipt printer” to learn more. To turn off receipt printing on Instore, tap the Settings area by clicking the gear on the lower left corner of the iPad. Tap Printers at the top of the … Continue reading Turning off receipt printing
Instore is compatible with a variety of Epson and Star Micronics thermal and impact printers. Specific models can be found on our hardware portal. Make sure your printer is Ethernet-ready, as USB printers are not compatible with Instore. We offer a limited number of WiFi and Bluetooth models, but encourage Ethernet cable connections when at … Continue reading Receipt printers
To print a receipt, you must be connected to a receipt printer. After accepting payment for an order, an Email bar will appear in the middle of the screen with a Print button just below. Touch the Print button and the receipt will print. To print a receipt for an order that has been paid … Continue reading Printing a receipt for a paid order
If your Star TSP100 printers periodically drop their connection to your tablets, first confirm that your network is performing normally. If you don’t have a network problem, Star recommends updating your printer firmware. Here’s a link to the necessary update files with written instructions are below. You can also call Star directly at 800-782-7636 and … Continue reading Updating Star Printer Firmware
The order number on an Instore™ receipt contains two pieces of information: The unique identification number of the iPad running Instore An incrementing number that resets every day For example, the order number 2901 08 consists of two numbers. The 2901 refers to the unique iPad identification number. The 08 would be the eighth order … Continue reading Receipt order numbers
Orders that are unpaid, on hold, or viewable on the bill area can quickly be printed to a receipt printer within Instore. Printing an Unpaid Receipt from the Bill To print an order on the bill area, find the order on the Orders tab and tap on it to bring it back to the Bill … Continue reading Printing unpaid or held orders
Turn receipts into a marketing platform for your store. Instore lets you insert messages into every emailed or printed receipt to inform, reward, and connect you to your customers after they leave the store. To customize your receipts, navigate to Promotions/Receipts in Office In the box at the top of the receipt, add custom text that will … Continue reading Customizing your receipts
