An order line represents a part of an order on a bill. An order line can be made up of one item or multiples of an item. The number displayed next to the order line is the total price for that order line. It includes all customizations, discounts, and other price modifications made to the … Continue reading How are order lines calculated?
When setting up Modifiers, there are a couple options you will want to configure to ensure the appropriate questions are being asked for accurate order taking. The settings below are a great starting place: How Many – How many choices from the Modifier Group can be made on one item? For example, Unlimited allows your team members … Continue reading Group Modifiers
Instore does not force one set of processing fees on every customer. Instead, we work with CardConnect and Clearent to optimize rates for each business. Send us a recent processing statement to firstname.lastname@example.org to get a quote.
To create an Instore account, open a web browser and go to office.instoredoes.com and click the Create an account link. Follow the prompts to create your first store location, then your profile. The information you provide will be used to uniquely identify you for account access. When you have successfully created your Instore account, you … Continue reading Creating an Instore account
Instore has three ways to contact support: Through our phone support system at 855–568–3696, x1 available from 8:00am – 6:00pm PST. Through email at email@example.com. Expect a response within 24 hours. Through our online support system at office.instoredoes.com/help. If you need help at your store, please contact us through email or phone.
On your iPad, launch the Instore application. You can download the application here. Touch Login then enter your login Email and Password. Touch the blue location box to the right of the store address you want to load. Instore will then synchronize your store information to the iPad, including the menu you created.
To clock in, Go to the Time Tracking tab of the Instore application. From this tab, scroll down until you find your name on the list of employees. Touch the line with your name and enter your unique 4-digit pin code. After clocking in, your avatar will appear on the left-hand column of the Instore … Continue reading Clocking-in and clocking-out
To change your business name on Instore, login to Office and go to Settings/Locations You will see a list of all your locations. Click the location name to edit its settings. Locate the input for editing the Location Name and type in the new name. Save your changes. Finally, on the Instore iPad App, tap … Continue reading Change business name
Instore integrates directly with CardConnect and Clearent as credit card processors. Contact us @ 855-568-3696, x1 or firstname.lastname@example.org to learn more.
Instore allows you to accept tips in several ways. Note that you can turn tipping on or off, customize tips amounts, set a tip withholding percentage to cover processing fees, and enable on-screen signature (vs. paper) under Settings/Locations. Here are two ways to accept tips: Option 1: Customer adds tip on the iPad screen … Continue reading Accepting credit card tips