Instore is designed to work with the Elo PayPoint® platform, an all-in-one mPOS solution that brings simplicity and elegance to your point of sale. The PayPoint platform is retail hardened and built to last with a three-year warranty. Your Instore product specialist can help you order a PayPoint or PayPoint Plus configured to work with … Continue reading Using Instore with the Elo PayPoint®
Turn on your iPad and tap the Home button at the bottom of the device Select your language and country. We recommend creating a separate Apple ID for your business. This will help prevent personal photo’s and text messages going to your work device. Please save all of your ID and password information in a … Continue reading Set up your iPad(s)
Instore is compatible with the Socket Mobile 7 series barcode scanners. Note that a scanner can only be attached to one iPad at a time. If using the scanner on a computer to capture barcodes for an inventory spreadsheet, connect the scanner to the computer first. Make sure to restore the scanner to factory settings … Continue reading Using a Socket Mobile scanner with Instore
The Dejavoo Z series terminal connects to your store’s network either over Ethernet (Z6 or Z9) or WiFi (Z1 or Z8). Your Instore iPad communicates with the Dejavoo over the network, requiring both devices to be network connected. As with most hardware peripherals, we strongly recommend Ethernet connections where at all possible, so the Z6 … Continue reading Connecting your Dejavoo terminal to your network
Instore customers can integrate one or more Dejavoo card terminals to accept EMV (chip) cards as well as NFC (e.g. Apple Pay) payments. These terminals can be used instead of or alongside a Magtek Dynamo card reader. Please speak to your Instore representative about purchasing a Dejavoo terminal. As with most hardware peripherals, we strongly recommend … Continue reading Using a Dejavoo card terminal
Instore includes a Connection Status light on the bottom left of your Instore app to alert you when your iPad’s connectivity is compromised. The light is designed to alert you if your Internet connection fails or slows down, if a piece of hardware disconnects (printer, card reader, scanner), or if the tablet is not syncing … Continue reading Connection Status light
To do a factory reset of your scanner, follow these steps: On your scanner, hold down the large scan button and then press the small power button until you hear 3 beeps Go to iPad > Settings > Bluetooth and make sure Bluetooth is turned ON On the Bluetooth settings screen, now tap the blue circle on the line that says Socket … Continue reading Resetting the Socket Mobile scanner
Instore on iPad can be connected to optional hardware to extend the store experience. Below is a partial list of hardware components compatible with Instore. Diagram of Hardware The stand and credit card reader connect directly to your iPad. The cash drawer connects to your receipt printer, which with standalone printers connects to your wireless … Continue reading Setting up Instore with additional hardware
To turn receipt printing on or off, be sure you have a printer connected already. Read the article “Connecting your receipt printer” to learn more. To turn off receipt printing on Instore, tap the Settings area by clicking the gear on the lower left corner of the iPad. Tap Printers at the top of the … Continue reading Turning off receipt printing
Instore is compatible with a variety of Epson and Star Micronics thermal and impact printers. Specific models can be found on our hardware portal. Make sure your printer is Ethernet-ready, as USB printers are not compatible with Instore. We offer a limited number of WiFi and Bluetooth models, but encourage Ethernet cable connections when at … Continue reading Receipt printers
