Instore supports integrated scales from Avery Brecknell, connected to the ELO PayPoint and PayPoint Plus all-in-one registers. To connect your scale to the PayPoint: Make sure you have the scale, PayPoint, power cables for both, RJ45 to DB9 serial cable that comes with the PayPoint, and the DB9 M/F Serial cable Connect both the scale … Continue reading Using an integrated scale
Resetting and configuring your Epson printer is an effective way to start from scratch and troubleshoot lingering printer issues. This article walks you through the steps of the process. Resetting the Printer Turn the printer off. Use a paper clip or tip of a pen to press and hold the reset on the back of … Continue reading Resetting and Configuring an Epson Printer
The ID TECH VP3300 is a mobile payment reader device that allows you to accept magnetic stripe (MSR), chip (EMV), and contactless (NFC) payments on an integrated basis from your Instore application. The device is optimized for EMV today, with support for NFC coming soon. Pairing the VP3300 If you are using the device for … Continue reading Using the ID Tech VP3300 card reader
Instore is designed to work with the Elo PayPoint® platform, an all-in-one mPOS solution that brings simplicity and elegance to your point of sale. The PayPoint platform is retail hardened and built to last with a three-year warranty. Your Instore product specialist can help you order a PayPoint or PayPoint Plus configured to work with … Continue reading Using Instore with the Elo PayPoint®
Turn on your iPad and tap the Home button at the bottom of the device Select your language and country. We recommend creating a separate Apple ID for your business. This will help prevent personal photo’s and text messages going to your work device. Please save all of your ID and password information in a … Continue reading Set up your iPad(s)
Instore is compatible with the Socket Mobile 7 series barcode scanners. Note that a scanner can only be attached to one iPad at a time. If using the scanner on a computer to capture barcodes for an inventory spreadsheet, connect the scanner to the computer first. Make sure to restore the scanner to factory settings … Continue reading Using a Socket Mobile scanner with Instore
The Dejavoo Z series terminal connects to your store’s network either over Ethernet (Z6 or Z9) or WiFi (Z1 or Z8). Your Instore iPad communicates with the Dejavoo over the network, requiring both devices to be network connected. As with most hardware peripherals, we strongly recommend Ethernet connections where at all possible, so the Z6 … Continue reading Connecting your Dejavoo terminal to your network
Instore customers can integrate one or more Dejavoo card terminals to accept EMV (chip) cards as well as NFC (e.g. Apple Pay) payments. These terminals can be used instead of or alongside a Magtek Dynamo card reader. Please speak to your Instore representative about purchasing a Dejavoo terminal. As with most hardware peripherals, we strongly recommend … Continue reading Using a Dejavoo card terminal
Instore includes a Connection Status light on the bottom left of your Instore app to alert you when your iPad’s connectivity is compromised. The light is designed to alert you if your Internet connection fails or slows down, if a piece of hardware disconnects (printer, card reader, scanner), or if the tablet is not syncing … Continue reading Connection Status light
To do a factory reset of your scanner, follow these steps: On your scanner, hold down the large scan button and then press the small power button until you hear 3 beeps Go to iPad > Settings > Bluetooth and make sure Bluetooth is turned ON On the Bluetooth settings screen, now tap the blue circle on the line that says Socket … Continue reading Resetting the Socket Mobile scanner
