Importing data to Instore

When you first open your Instore account, one of the easiest ways to build out your menu/inventory is to use our Export/Import feature on the Items page. This allows you to  bulk upload using a spreadsheet rather than create items one by one. This feature is also useful when you need to add many new … Continue reading Importing data to Instore

Splitting & Merging Checks

Splitting Checks To begin splitting an order into separate checks, pull up the order from your orders tab and then tap Split at the top of the ticket  You can then choose the items you would like transferred to the new order by tapping each item. Once done, tap Next You will now have two … Continue reading Splitting & Merging Checks

Payment Method Restrictions

Instore allows you to restrict which payment methods are possible on your register. Specifically, you can prevent access to Cash as a payment method as well as Other payment methods. If you allow customers to order on your Instore register directly, without supervision, you might consider using these restrictions to ensure you get paid for … Continue reading Payment Method Restrictions

What is Cash Discount?

Instore offers a feature called Cash Discount, allowing our merchants to share processing fees with their customers. Cash Discount is legal thanks to the Durbin Amendment, part of the 2010 Dodd-Frank Bill. Studies show that implementing Cash Discount has no negative effect on your business, and in fact 99.2% of customers don’t even notice it. … Continue reading What is Cash Discount?

Instore Reports

Here’s a brief summary of each Instore report and its value. Daily Performance report The Daily Performance report is the first report you see when logging into our Office portal, under Reports/Daily Performance. It’s a great dashboard for your business, highlighting sales for the day, clocked in employees, labor cost and cost of goods, as … Continue reading Instore Reports

Cash Drawer management

Cash Drawers are managed on the Instore app under the   button. You can manage both connected cash drawers and unconnected cash boxes, depending on your setup. To track cash with Instore, Make sure you’ve connected your Instore app to the printer or all-in-one device that will fire the cash drawer, under Settings  – Receipt printers. Help connecting … Continue reading Cash Drawer management

Connection Status light

Instore includes a Connection Status light on the bottom left of your Instore app to alert you when your iPad’s connectivity is compromised. The light is designed to alert you if your Internet connection fails or slows down, if a piece of hardware disconnects (printer, card reader, scanner), or if the tablet is not syncing … Continue reading Connection Status light

Instore Rewards

Instore Rewards is a groundbreaking loyalty program designed to improve your relationship with customers and inspire them to spend more with you. As a merchant, you will enrich your customer database with customer contact information, stored credit and gift cards, and order history, all with minimal effort. You will enjoy delighted customers and more repeat visits. To … Continue reading Instore Rewards